We offer a 14-day money-back guarantee for a subscription to LeadSender. Within 14 days from the moment of payment for the Service, you have the right to request a refund of the unused portion of your funds for the service usage period. In the case of purchasing annual plans, we commit to refunding part of the amount you paid for the plan, proportional to the unused time remaining after your refund request. You must specify the reason for the refund request.
The review period for your request is 7-10 days from the date the request is submitted.
Bonus funds, additional days earned through promotions, are non-refundable.
RETURN POLICY
PROCEDURE FOR REVIEWING REFUND REQUESTS
Each request is considered individually, in order, and its review takes time. The manager handling the refunds will provide you with information about the status of your request.
After your refund request is approved, the manager will inform you. The refund process may take several weeks depending on the payment method, your bank, and other reasons.
After your refund request is approved, the manager will inform you. The refund process may take several weeks depending on the payment method, your bank, and other reasons.
WE RESERVE THE RIGHT TO REFUSE A REFUND
If WhatsApp prohibits or blocks the provision of WhatsApp messaging services in any form, or cancels/revokes the necessary rights or licenses required by LeadSender to send WhatsApp messages.
If in your refund request you specified a refund method different from the payment method used to fund your account or pay for the Service in case you violate the applicable legislation, the terms of the agreement, or the Service Terms, as well as using LeadSender for unlawful, illegal, or prohibited actions, or if the reason for the refund is not specified.
If in your refund request you specified a refund method different from the payment method used to fund your account or pay for the Service in case you violate the applicable legislation, the terms of the agreement, or the Service Terms, as well as using LeadSender for unlawful, illegal, or prohibited actions, or if the reason for the refund is not specified.
REFUND PROCESS
Refunds are processed using the same payment method that was used for the purchase. We always refund through the same payment method by which we received the funds. For example, if you paid for the Service with a VISA/MASTERCARD card, the refund will be processed by canceling the transaction (refund), and as a result, the refund can only be made to your VISA/MASTERCARD card. The refund timeline depends on the payment method used.
A service fee or bank/payment system commission for processing the refund may be deducted from the amount to be refunded.
A service fee or bank/payment system commission for processing the refund may be deducted from the amount to be refunded.